Buyers can make a request at multiple points:
- on the Order Confirmation page,
- via the receipt email link, or
- by going to Accounts > My Orders after logging in.
To comply with IRBM requirements, Buyers will be prompted to provide mandatory details, including their full name, IC/ID number, address, contact number, and SST number (if applicable).
Once validated by IRBM, the visual presentation of the e-Invoice will be sent to the email address provided by the Buyer during the request process.