Standard Process
Shoppertise will facilitate the issuance of the e-Invoice to the Buyer on your behalf. However, this process is only triggered if and when a Buyer explicitly submits a request through the platform.
Merchant-Managed E-Invoicing (Exceptions)
Some Merchants opt to use their own third-party POS providers for e-Invoicing instead of the Shoppertise integrated service.
- Shoppertise's Role: In these cases, Shoppertise does not issue the invoice.
- Customer Enquiries: All e-Invoicing enquiries for these specific brands are redirected to the Merchant’s internal Finance team via email.
Important Note on Liability: > The issuance of an e-Invoice is strictly for tax compliance (Income Tax Act 1967). The commercial contract remains directly between you (the Merchant) and the Buyer. Shoppertise acts as a facilitator and is not a party to the sale.